Support

What’s the difference between FPGA and windows based controller?

FPGAs are programmable like GPUs or CPUs but are aimed at parallel, low-latency, high-throughput problems like inference and Deep Neural Networks.

FPGAs have a number of benefits, the most notable of which is speed. While FPGAs run at a slow clock speed relative to modern CPUs, they are fundamentally concurrent, rather than running streams of sequential instructions, with data flowing optimally between these concurrent operations, resulting in a dramatic net increase in performance. There is the potential for applications to run up to 100 times faster over the same code running on traditional CPUs.

What kind of content can I play on a video wall?

Support up to 4K@60Hz, HDMI/DP/Dual-link DVI input and 4K@60hz HDMI output

Input: VGA, HDMI, DVI, CVBS, DP, SDI, HDBaseT, IP, Fiber Optic, etc.

Output: VGA, HDMI, DVI, SDI, CVBS, HDBaseT, Fiber Optic, etc.

What’s the maximum configuration for input contents and output screens?

Our standard 24U chassis supports maximum 160x1080P content sources and 160x1080P screens, and we have a customized 32U chassis supports maximum 320x1080P content sources and 320x1080P screens which is the biggest cofiguration capacity for signle controller in the world!

Do you have any certificate of video wall controller?

We have ISO9001, KC, CE, FCC, Rohs, etc. If there is addtional certificate required, we can send our controller to related LAD for further test and approval.

What is the payment term and delivery term?

Our standard payment term is 100% payment in advance. And for delivery, we usually use FOB terms, but it’s also workable for FCA\CFR\CIF or any others. You may contact our account manager for more details.

What is the warranty policy and RMA procedure?

Our standard controllers have 3 years warranty after delivery date, LCD and LED displays have 1 -2 year warranty depends on specific models. Under warranty, we offer free exchange or repair service including shipment cost; Out of warranty, we offer paid maintenance service which depends on actual cost, similar or less than part’s sales price.