What We Do

All your AV needs under one roof

We support customers with a broad range of professional audio and video products and solutions that are essential for the successful operation of their businesses.

We offer leading skills and capabilities across AV industry to make customers’ sustainable development, as well as providing unparalleled insight and making key decisions by data. We are continuously putting the customer at the heart of every decision, keeping one eye on current and the other eye on future needs.

All Your AV Needs Under One Roof

Deliver What Matters Most

With an extensive range available in stock and our fast, reliable service and support, we make it easy for you to find and buy what you need. What’s more, our convenient one-stop shop approach and competitive pricing ensures that you get the best value without having to shop around.

Digital disruptors in the AV market
We are focused on becoming a digital disruptor in professional AV marketplace. Our digital leadership is one of our key differentiators and we aim to excel in the following areas

Ease Of Use​

Streamline operations, streamline procurement, consolidate spend and manage their supply chain more efficiently with our global online presence

Hyper-Personalization​

Create a seamless experience throughout the buying process - whether it's pre-sale, during the customer experience, or post-sale.

Faster Than Real Time

Leverage AI data collection solutions to get results faster to help and improve their online experience.

Empowered by access to more information, social networks and digital devices, we as consumers have become more demanding. As a result, we expect more. More visibility, more simplicity, more accountability, more authenticity, making it harder for businesses to keep up.

Online penetration in the B2B distribution market remains low, however a strong digital offering is becoming increasingly important. Customers expect a B2C type online experience in a B2B world. Every quarter in the digital world is like a year in the old analogue world, so we need to continue to move at pace. We are expanding our digital capabilities, accelerating our efforts to build an online and mobile experience. Our customers are becoming more demanding, wanting unparalleled ease of use, hyper-personalisation and “faster than real-time” experience.

Data-Driven
  • We aim to create and continually foster a data-driven culture to enable us to run, optimise and grow.

Data as an asset

  • In order to exploit our data, we first need to recognise it as an important resource that has real measurable value. We want to continually generate new revenue through data powered products and services for our customers and suppliers.

Data in our DNA

  • We are creating a data-driven culture that is truly alive – it should be felt by and benefit all our people and customers. We will make data and insight the heartbeat of customer-centric decision making, to make our strategy a reality.

World-class talent and capability

  • Our catalyst will be hiring, nurturing and retaining highly talented individuals and teams. It is key that we create a community that aids collaboration and drives actionable insight as close to the customer as possible.

Performance framework

  • As a business we have common, trusted and aligned KPIs that tell us the health of the business today and in the future. Tools that track and forecast scenarios will be put in place to help us understand where we can improve our performance and take action.

Value-added solutions

Easier to operate

We are on a journey to create and offer innovative products and solutions to our customers across the product life cycle, from design through to procurement and from inventory management to full maintenance solutions.

Our aim is to help our customers manage their spend more effectively and make their operates easier with our product knowledge and technical expertise, using data and digital excellence. We are expanding our current solutions across the globe as well as looking for further opportunities to introduce new solutions to customers.

 

Design
We enable design engineers to access global trends and requirements by providing ideas and innovation as well as products
Procurement
We offer solutions for customers to consolidate their spend and reduce procure-to-pay costs, providing continued cost efficiencies
Logistic
We continuously improve our packaging and shipping solutions to ensure safe and timely delivery of products to our customers
Inventory
Our range of solutions enable customers to manage their inventory more effectively, reduce working capital and improve productivity.
Maintenance
We provide maintenance solutions to help customers manage their assets and improve productivity and sustainability. We also offer product-specific knowledge and services such as calibration, energy monitoring and condition monitoring.

Innovation is at the heart of DTIAV – it's been in our DNA.

We continue to work on driving innovation and creating value for engineers in a world which is moving faster than ever before. We believe engineers are under more pressure than ever before, which is changing the paradigms of the professional AV industry.

Our aim is to continue to work with customers and partners in identifying and solving unserved customer needs to create more value for our customers, engineers, and the whole industry. 

Intelligent

Design faster and smarter end products which get to market quicker

Serve

Create smarter service which drive efficiency across maintenance and procurement

Digital technology

Educate better by designing appropriate materials for our customers and helping them reskill in new digital technologies